Children's Privacy Policy
Elf Messenger is a parent-guided holiday messaging experience. We treat child-related information with heightened care and provide parent controls for consent, review, export, and deletion.
Information We Collect
- Parent-provided account information, such as family ID and contact details.
- Messages submitted in family chats, including child and parent replies.
- Optional image uploads submitted by a parent through parent tools.
- Basic technical data needed to operate and secure the service.
How We Use Information
- Provide the family messaging experience and parent console controls.
- Maintain safety, integrity, and service reliability.
- Respond to parent requests for support, export, and deletion.
Parent Rights and Controls
- Review child-related content associated with your family account.
- Correct, download, or delete conversation records.
- Request full account deletion and removal of child data.
Disclosure and Security
We do not sell child data. We use reasonable safeguards to protect stored data and limit access to authorized processes and support operations.
Retention
We keep data only as long as needed for the service or legal obligations. See the Data-Retention Policy for details.
Contact
For privacy questions or requests, contact your Elf Messenger support channel and include your family identifier.
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